2021 Focus Series: The Pressure to Innovate Through RPA
As RPA investments continue, measuring the return on these investments can be difficult. Simplistic KPIs (key performance indicators) such as potential employee cost savings may be short-sighted and not sufficient to measure RPA’s potential impact on insurer performance. Given the size and variation among insurers, however, management teams would be wise to remember that one size does not fit all.
RPA Within the InsurTech Ecosystem
Pressures Driving RPA
The RPA Outlook for the Insurance Industry
Measuring the RPA Return
At Conning, we continue to monitor the InsurTech ecosystem closely as it matures and expands. Innovative ideas, capabilities, business units, and participants are emerging from the insurance sector, with impact on both property-casualty and life-annuity industries.